Terms of Use

Last updated: September 1, 2025

1. Introduction

Welcome to Bolingo English Academy Ltd. (“Bolingo”, “we”, “our”, or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, platform, courses, and related services (collectively, the “Services”).

By using our Services, you agree to be bound by these Terms. If you do not agree, you should not access or use our Services.

2. Eligibility

  • You must be at least 16 years old to use our Services.
  • If you are under 18, you must have permission from a parent or legal guardian.
  • By registering, you confirm that you have the legal capacity to enter into these Terms.

3. Accounts and Registration

  • To access certain features, you must create an account.
  • You are responsible for maintaining the confidentiality of your login details.
  • You agree to provide accurate, complete, and up-to-date information.
  • You are responsible for all activities under your account.

4. Course Access and Licensing

  • Upon purchasing a course, Bolingo grants you a limited, non-exclusive, non-transferable, revocable license to access and use the content for personal, non-commercial learning purposes only.
  • You may not share, resell, copy, or distribute course materials without our prior written consent.
  • Access to courses may be time-limited (e.g., subscription period) as specified at the point of purchase.

5. Payments and Refunds

  • Prices are displayed in the currency shown on our website and may include applicable taxes.
  • Payments are processed securely by third-party providers (e.g., Stripe, PayPal). We do not store full payment card details.
  • Refunds are subject to our Refund Policy [insert link]. Unless stated otherwise, digital products and services are non-refundable once accessed or downloaded.

6. User Responsibilities

You agree not to:

  • Use the Services for unlawful purposes.
  • Upload, post, or share harmful, offensive, or infringing content.
  • Attempt to hack, disrupt, or misuse the platform.
  • Infringe on the intellectual property rights of Bolingo or others.

We may suspend or terminate accounts that violate these Terms.

7. Intellectual Property

  • All content, materials, branding, and software provided through the Services are owned by or licensed to Bolingo English Academy Ltd.
  • You may not copy, modify, distribute, or exploit our content without prior written consent.
  • Trademarks, logos, and branding may not be used without authorisation.

8. Third-Party Services

Our Services may link to third-party websites or integrate with third-party platforms (e.g., Teachable, Moodle, Zoom, payment processors). We are not responsible for third-party content, policies, or practices.

9. Disclaimers

  • Our courses and Services are provided “as is” and “as available” without warranties of any kind.
  • We do not guarantee that using our Services will result in exam success, certification, or employment outcomes.
  • While we aim to provide high-quality content, we do not warrant that Services will be uninterrupted, error-free, or secure.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Bolingo shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Services.
  • Our total liability for any claim related to the Services shall not exceed the amount you paid for the Service giving rise to the claim.

11. Termination

We may suspend or terminate your account and access to the Services at our discretion if you breach these Terms or engage in unlawful activities.

You may also close your account at any time by contacting us at [email protected]

.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last updated” date. Your continued use of the Services after changes indicates acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms, please contact us at:

Bolingo English Academy Ltd.
London, England
📧 [email protected]